Effective Date: 03.03.2024
Maatrishakti Ecospin Pvt. Ltd. (“Maatri,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines the manner in which we collect, use, disclose, and safeguard information when you access or interact with our website (the “Site”). By using our Site, you agree to the terms of this Privacy Policy
1. Scope of Policy
This Privacy Policy applies to information collected through the Site and any associated digital platforms. It does not govern offline data collection or practices by third parties unrelated to Maatri.
2. Information We Collect
a. Personal Information You Provide
We may collect personal information that you voluntarily provide to us, such as:
- Full name, email address, phone number, and other contact details when you:
- Submit inquiries via our contact forms.
- Sign up for newsletters or promotional materials.
- Communicate with us for customer support.
b. Non-Personal Information
We automatically collect non-personal information when you interact with the Site, including:
- Technical Data: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages viewed, time spent on pages, referring URLs, and other diagnostic data.
c. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to improve the Site’s functionality and provide a tailored experience. For more information, refer to Section 7: Cookies below.
3. How We Use Your Information
Maatri processes the collected information for the following legitimate business purposes:
- To operate, maintain, and improve our Site and services.
- To respond to your inquiries or customer service requests.
- To send transactional or promotional communications with your consent.
- To comply with applicable legal requirements or resolve disputes.
- To enhance security, detect fraud, and prevent misuse of our Site.
We will not use your personal data for any purpose other than those explicitly stated in this policy unless required by law or with your prior consent.
4. Disclosure of Information
We may share your information under the following circumstances:
a. Service Providers
We may engage trusted third-party vendors to perform functions on our behalf, including hosting services, data analysis, email delivery, and customer support. These service providers are contractually obligated to protect your information.
b. Legal Obligations
We may disclose information as required by law or in good faith when such action is necessary to:
- Comply with legal processes, regulatory requirements, or government requests.
- Enforce our terms of use or protect our operations.
- Prevent harm or illegal activity.
c. Corporate Transactions In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations, resolve disputes, and enforce agreements.
6. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
- Access and Correction: Request a copy of your personal data or corrections to inaccuracies.
- Data Portability: Request that your data be transferred to another organization in a structured format.
- Erasure: Request deletion of your personal data, subject to legal or contractual obligations.
- Restriction: Request limits on how we process your data.
- Objection: Object to data processing based on legitimate interests or direct marketing.
To exercise your rights, contact us at [Insert Contact Email]. We may require verification of your identity before processing such requests.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyse site performance, and deliver targeted advertising. You may adjust your browser settings to refuse cookies or alert you when cookies are being used. However, disabling cookies may limit some functionality of the Site.
Types of cookies we use:
- Essential Cookies: Necessary for Site functionality.
- Analytical Cookies: To analyse usage patterns and improve performance.
- Marketing Cookies: To deliver personalized advertisements.
For further details, refer to our Cookie Policy.
8. Data Security
We implement industry-standard security measures, including encryption, access controls, and secure storage, to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive for secure data transmission, no online platform is entirely risk-free.
9. International Data Transfers
If you access our Site from outside India, be aware that your information may be transferred to, stored, and processed in India or other jurisdictions where our service providers operate. By using our Site, you consent to such cross-border transfers.
10. Third-Party Links
Our Site may include links to third-party websites, plug-ins, or applications. We are not responsible for the privacy practices of third parties. Please review their privacy policies before sharing your information.
11. Children’s Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately at [Insert Contact Email] so we can take appropriate action.
12. Updates to This Privacy Policy
We reserve the right to amend this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed.
13. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us:
Maatrishakti Ecospin Pvt. Ltd.
Kaimla Road, Barsat, Gharaunda,
Haryana- 132114
Email: sales@maatrishakti.com
Phone: +91-9996547026; +91-8130072988
By using our Site, you acknowledge that you have read, understood, and agreed to this Privacy Policy.